ع
The National Center for Security Operations reported a total of 2,733,359 calls to the 911 service throughout July 2026. Riyadh province generated the largest share at 1,129,908 calls, according to the center’s breakdown. Makkah Region followed with 847,929 calls while the Eastern Province contributed 514,984 and Madinah registered 240,538. These statistics cover emergencies routed to police, medical responders and fire services alike.
According to the National Center for Security Operations, its unified centers rely on round-the-clock automated systems that classify incoming reports and direct them to the appropriate response teams. Multilingual operators handle communications with a diverse caller base that includes both citizens and expatriates. The infrastructure supports rapid coordination that dispatches the required authorities within minutes of validated alerts. Such operational capacity has been built to address the full spectrum of security, health and safety incidents.
The July totals continue a pattern of high monthly volumes managed by the center. Data compiled by the Saudi Press Agency from the preceding month showed more than 2.63 million calls processed in June 2026. Earlier announcements from the center placed call counts for other months in 2026 within a range of 2.5 million to 2.9 million. This steady demand highlights the service’s established position within the kingdom’s emergency framework.
The National Center for Security Operations functions as a consolidated command hub under the Ministry of Interior. It merges previously separate emergency lines for different government agencies into one accessible number. The center’s mandate includes not only call reception but also real-time coordination among police departments, civil defense units and health authorities. This integrated model was developed to eliminate delays that once arose from multiple hotlines.
Facilities operated by the center employ advanced classification tools that prioritize urgent cases while filtering non-emergency contacts. Staff undergo specialized training that covers both technical protocols and effective interaction with callers from varied cultural backgrounds, the center has stated in prior releases. Expansion efforts aim to broaden 911 coverage beyond the current four provinces in coming periods. Regular public guidance from authorities reminds residents to reserve the line for genuine crises.
The Saudi Press Agency has distributed these periodic updates on emergency call activity as part of the center’s transparency practices. Comparable monthly reports issued throughout the year demonstrate consistent utilization rates tied to population density in the covered regions. The National Center for Security Operations continues to refine its systems based on accumulated operational data from each reporting cycle.
